FAQ

There is so much that can be done with technology to improve the way we all buy insurance. Since we started PolicyCastle we have made very exciting progress, and we have been delighted by the support we have received from so many different stakeholders in the insurance universe. We have had hundreds of positive conversations…

Silly mid on or deep extra cover?

Many home insurance policies only offer cover against the cost of fires, floods, burglary, things like that, unless you pay at least 25% extra for what is known as “accidental damage” cover. But is it worth it?

Stay Calm and Keep Complaining!

If your insurer just won’t agree with your complaint it must send you what is known as a “Final Response” letter. Well, for a start it isn’t final unless you give up, but it does tell you that their complaints process is ended and that you have six months to refer it to the Financial…

5 Ps

Most of us know people who have had to make home insurance claims, sometimes large claims, because of fire, or flood, or burglary – or we have had to make claims ourselves. So we buy home insurance because we care about our homes, and we want to be able to fix problems quickly if they…