Bank holiday DIY? Insurance issues

Painting and decorating Should have little to no impact on your insurance. New kitchen, bathroom or doors If for any plumbing or electrics you need to employ a contractor in your home, any contractor should have their own liability in place to cover them for any damage caused whilst they are working in your home….

Smart home insurance ?

Smart home devices are more and more popular in the UK, from Amazon’s Alexa voice service, to remotely activated thermostats, to motion sensors – according to a study by Deloitte UK, 3% of households have a smart security system, smart thermostat or smart lighting, and 5% of households are considering buying a smart home device….

Christmas presents covered?

Most home insurance policies – though not all – automatically increase the level of cover for contents during the run up to Christmas, so that gifts are covered. It is worth checking your home insurance policy to see if this is the case and the level of increased cover. If you are lucky enough to…

We are hiring – Loyalty programme manager – #insurtech

Recruiter: PolicyCastle.Com Job Function: Loyalty programme manager Experience: At a major retailer or airline Location: London E1 Salary: Negotiable Sector: General Insurance Contract type: Full time, Permanent We are a digital insurance broker, focused on selling household insurance to the affluent market through smartphones, using genetic algorithm technology and behavioural science. We are increasing the…

Where there’s smoke, there’s fire

Smoking rates have fallen to the lowest on record, Public Health England has revealed. 16.9% of adults in England smoke, down from 19.3% in 2012. The reduction is thought to be partly because of new technology – the availability of e-cigarettes to help people quit.

Digital future

Last week the Competition and Markets Authority (CMA) published its report into the retail banking market. Among other recommendations, it requires banks to implement “Open Banking”, which means enabling customers to share their banking data securely with third party digital apps that will help the customers find the best products for their needs. The next…

What do customers want? Part 1

Most customers do not read the Terms & Conditions when they buy a product. For non-financial services products they are often unimportant. So when it comes to financial services products, the customer wants to be able to make the same assumption: “the product is called Home Insurance, it will do what it says it does…

It’s good to talk

PolicyCastle’s recent experience demonstrates the UK insurance industry wants to innovate. In large and small insurers we have found Head Office teams, Corporate Strategy teams and Operational teams all engaging with us to improve things for the consumer. In that spirit, we offer some constructive criticism back to the large insurers:

Home is where the heart is

Most of us have things in our homes that are really important to us – as well as our family! The true value may be sentimental, but if it is something made to measure (a set of golf clubs?), or a collection that has developed over time (racing bikes?), or something inherited (jewellery from Granny?),…

Razed to the ground

Do you insure your home for its market value? If so you may be paying too much premium because it’s the rebuilding cost which should be the amount you insure. These values may be different because you do not have to insure the value of the land, although you do have to make an allowance…

Airforce One

The latest hobby, flying a drone, has certainly “taken off” in the last few years as costs have fallen and app based controls have become straightforward. But if things go wrong large drones can cause a lot of injury and damage, so have you checked the cover under your policy?

FAQ

There is so much that can be done with technology to improve the way we all buy insurance. Since we started PolicyCastle we have made very exciting progress, and we have been delighted by the support we have received from so many different stakeholders in the insurance universe. We have had hundreds of positive conversations…

5 Ps

Most of us know people who have had to make home insurance claims, sometimes large claims, because of fire, or flood, or burglary – or we have had to make claims ourselves. So we buy home insurance because we care about our homes, and we want to be able to fix problems quickly if they…

The needle in the haystack

  Big data is a big theme right now. How organisations are trying to capture and make sense of the mass of unstructured data that is generated by our daily lives online. Google looks for specific words in our Gmails to find out what products we want. Retailers want to send us adverts at the…

Home Guard

Most of us have some sort of nagging worry when we shut the front door to go away on holiday. We can go back to check if we have turned off the iron. We also often worry about burglary while we are away. That makes sense – the majority of burglaries occur when we are…